Cancellation policy

Cancellation Policy for Semico.lk

Last Updated: 2024/09/19

At Semico.lk, powered by Semicolans Pvt Ltd, we understand that circumstances may change and you may need to cancel your order. Please review our Cancellation Policy below.

1. Eligibility for Cancellations

You may cancel your order under the following conditions:

  • Before Shipment: You can cancel your order at any time before it has been shipped.
  • After Shipment: If your order has already been shipped, you will need to follow our return process upon receiving the item.

2. How to Cancel an Order

To cancel your order, please follow these steps:

  1. Contact Customer Support: Email us at info@semico.lk with your order number and cancellation request as soon as possible.
  2. Confirmation: We will send you a confirmation email once your cancellation request has been processed.

3. Refunds

  • If your order is canceled before shipment, we will issue a full refund to the original payment method within [insert number of days] business days.
  • If your order has already been shipped and you wish to return it, please refer to our Return Policy for further instructions.

4. Vendor Policies

Some vendors on Semico.lk may have their own cancellation policies. We recommend checking the specific vendor’s policy on their product page for details.

5. Changes to This Policy

We may update this Cancellation Policy from time to time. Changes will be posted on this page, and your continued use of the site after changes indicates your acceptance of the new terms.

6. Contact Us

If you have any questions or concerns regarding this Cancellation Policy, please contact us at:

Email: info@semico.lk
Phone: 0094757035587
Address: No. 405, Main Street, Kaduruwela, Polonnaruwa, Sri Lanka